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Two Hessle garages are among the first to sign up to a local scheme for motor dealers that commits them to delivering top service.
Trading standards officers for East Riding of Yorkshire Council came up with the scheme in response to complaints from the public about poor service and faulty cars.
Riverside Volvo, Saxon Way, and Hull Mitsubishi, Livingstone Road, have just received certificates from the council for their part in trying to drive up standards in the motor trade.
Councillor Jackie Cracknell, the council’s portfolio holder for community involvement and partnership, said: “What we are essentially doing is entering into a partnership with the motor trade to work together to improve the level of service for customers.
“Cars are among the most expensive items that people buy, added to which are the cost of MOTs, services and repairs. It all adds up. And poor service is one of the biggest areas of complaint to the trading standards team.”
The scheme is for motor traders and dealers in new and used cars and also repairs and servicing. Joining the scheme shows a business’s commitment to customer care and fair trading.
Benefits of membership for these businesses include their own nominated trading standards officer, recognition of standards and good practice, and the publication of a members list on the council’s website which will increase consumer confidence.
Traders who sign up to the partnership before April 2014 will benefit from the title of ‘founder member’. This will appear on their certificate and can be used alongside the partnership logo in any advertising.
Founder members will also benefit from paying an annual fee at the time of joining, which will take their membership through until April 2015, giving extended membership for up to 18 months.
East Riding of Yorkshire Council has started its recovery operation following the flooding of last night and this morning.
Sixteen teams of experienced council officers are visiting flooded areas as well as council leisure centres where residents were taken after being evacuated from their homes.
The council officers are advising residents about the clean-up operation and checking on their welfare and they are expected to be out in affected areas all day.
More than 5,000 sandbags have been used by the council to tackle the flooding and a number of pumps were deployed to the worst affected areas.
While the clean-up takes place, the council - along with its partner organisations including the police, fire service and Environment Agency - will continue to assess the likely impact of tonight's high tide, although it is currently predicted that this will be lower than this morning's high tide.
Homes and commercial properties in a number of areas around the East Riding have been affected by what was the biggest tidal surge in 60 years.
Between 50 and 100 properties were affected in Reedness, with some residents evacuated to Goole Leisure Centre. Other areas affected include Bridlington Harbour, where commercial properties were flooded, Blacktoft, Saltmarshe, Faxfleet and Yokefleet, Paull, Skipsea, Kilnsea, Hessle Foreshore, Brough and North Ferriby.
Nigel Leighton, director of environment and neighbourhood services at East Riding of Yorkshire Council, said: "We have staff out cleaning affected roads of debris and sludge and also helping residents with practical advice following the flooding.
"It has been a huge operation by the council and we appreciate the efforts of everyone who has worked round the clock to help residents, whether in evacuation and sandbagging operations, transporting residents, control centre and customer support staff or our social services teams helping the vulnerable.
"The recovery operation has now started and we are making every effort to ensure residents have all the help and advice they need to deal with the consequences of the flooding.
"We had robust plans in place to deal with the tidal surge and worked closely with our partner organisations and the Environment Agency to deal with any issues with sea and coastal defences."
Evacuated residents are advised not to return to their homes until they are told it is safe to do so by the authorities.
The flooding caused a number of traffic problems and the A63 was closed in both directions between the Ferriby and Myton Gate junctions, with a number of cars abandoned by their owners. A diversion was put in place but the road is due to be re-opened by noon.
A large area of agricultural fields has been flooded at Welwick, Weeton and Skeffling, some areas suffered power outages and during the high winds of yesterday the council's forestry team dealt with 64 reports of fallen trees.
The council has set up a dedicated Recovery Room at County Hall in Beverley to co-ordinate the clean-up operation. Residents can contact the council for support on 01482 393399.
Further information is available on the council website at www.eastriding.gov.uk and there will be further updates through the day on the website and on Twitter @East_Riding
East Riding of Yorkshire Council is continuing to monitor weather conditions that have already seen strong winds affect the area and with further inclement weather forecast over the next 48 hours.
Reports indicate that gale force winds and high tides could result in potential flooding along the Holderness Coast and the North and South Bank of the Humber.
An emergency control centre has been established in order to respond quickly to any flood incident(s) that may occur in the East Riding, with staff and equipment, including sandbags and pumping equipment, on standby at its depots ready to deploy, as required.
The deployment of sandbags will be targeted by operational teams to areas that are worst affected and where properties and the vulnerable are at risk. These will not be issued on a general basis.
In advance, officers from the council’s public protection and sustainable development teams are door knocking in areas along the east coast that are at risk of flooding and coastal erosion, including caravan sites and properties in communities such as Skipsea.
The council’s forestry team has been called out to 35 incidents of downed trees this morning, with two affecting the A1079 at Bishop Burton and the A164 near Burstwick.
Dave Morely, head of customer services, said: “The council, alongside its partner agencies, is continuing to monitor weather conditions closely and has put plans into place to prepare the East Riding in advance of the forecast inclement weather.
“We would advise residents, particularly along the coast and banks of the Humber, to avoid the seafront and also for motorists to allow extra time for their journeys and to drive to the conditions.
“The council will continue to keep residents informed via the local media, our website and on Twitter.”
For more information go to www.eastriding.gov.uk/living/emergencies/preparing-for-emergencies/flooding/?locale=en or follow the council on Twitter @East_Riding and @ER_roads
In the run-up to Christmas, Bridlington Market is the place to be this year, with a Winter Wonderland grotto; special festive stalls; and a range of seasonal entertainment.
On Saturdays 7, 14 and 21 December, a Winter Wonderland Grotto - featuring Father Christmas himself - will take pride of place in the market on King Street. The grotto will give the chance for children to meet the great man and receive a gift and certificate, in return for a suggested donation of £2.50 per child. All proceeds will be given to Yorkshire Air Ambulance and Macmillan Ward in Bridlington.
The grotto has been organised by Sienna Langton, 20, a local resident and owner of Bobbie Dazzlers – the new local children’s clothing business set up with help from East Riding of Yorkshire Council’s Bridlington Business Centre.
Santa will be in attendance on each date from 10.30am and there will also be a selection of children’s clothing from Sienna’s range on sale. Sienna commented: “I want to make it a fantastic fun day for both parents and children to come along and enjoy. I can't wait to see the finished project - as soon as I see the children’s faces light up, I will know then that I have achieved what I set out to do. I hope people will come along and support the grotto.”
People intending to attend with their children are invited to contact Sienna in advance via Facebook or Twitter at Bobbie Dazzlers, to give some indication of how many children will be visiting the grotto on which date.
The grotto will be set up on the site in the market which Sienna’s grandparents, Roy and Nicoletta Langton, occupied for 30 years selling towels, linens and carpets. Sienna added: “It will be an honour to be on my grandparents’ old pitch and warming to know that they will be watching over me on the day as well.”
As well as the grotto, visitors to the market will be able to take advantage of free weekend car parking in East Riding of Yorkshire Council car parks on each weekend up to Christmas. On each Saturday in December, there will also be special events and festive stalls:
SATURDAY 7 : Hot chestnut, cake and food stalls as well as the usual market stalls; Pantomime Treasure Hunt around King Street; Yorkshire Air Ambulance stall; cast members from ‘Cinderella’, the pantomime at The Spa, Bridlington; and live music from local musicians from 11am - 2.30pm
SATURDAY 14: Hot chestnut, cake and food stalls as well as the usual market stalls; Yorkshire Air Ambulance stall; Pantomime Treasure Hunt around King Street; and live music from local entertainers from 11am – 2.30pm
SATURDAY 21: Hot chestnut, cake and food stalls, as well as the usual market stalls; Yorkshire Air Ambulance stall; Pantomime Treasure Hunt around King Street; carols sung by singers from four local churches from 11am – 12 noon; and local singer Frank Martin entertaining from 1.30-2.30pm.
Councillor Jane Evison, East Riding of Yorkshire Council portfolio holder for economy, investment and inequalities, said: “This will be a fabulous run-up to Christmas at Bridlington Market, and I really hope that people will come along and support local traders, enjoy the festive atmosphere, and make these special Saturdays a huge success.”
East Riding of Yorkshire Council has successfully prosecuted a Leeds man who breached planning conditions at a development in Flamborough.
The council brought proceedings against Christopher Gardener, of Garforth, Leeds, relating to four dwellings for which he had acted as developer in School Lane, Flamborough, for non-compliance with a Breach of Condition Notice.
The development was granted planning approval in September 2010 after an appeal to the government’s Planning Inspectorate. The approval was subject to a number of conditions, including a requirement that any walls not faced with brickwork be rendered and painted white. This applied to the garden walls, built out of breeze blocks, and surrounding the dwellings.
Despite many warnings, Mr Gardener did not comply with this condition, and the breeze block walls were not rendered nor painted white. The council served a Breach of Condition Notice on Mr Gardener in July 2012, but he still failed to comply, even after further warnings.
The council brought court proceedings against Mr Gardener at Bridlington Magistrates' Court in November. Mr Gardener did not attend court but sent a letter explaining why the works had not been completed.
Mr Gardener was found guilty and fined £2,000 in his absence and ordered to pay costs of £2,777.70.
Des Simmonds, the council’s Principal Enforcement Officer, commented: “This clearly shows that the courts take breaches of planning legislation very seriously, especially when every effort has been made by the council to secure compliance with conditions imposed by the Planning Inspectorate.
“Developers should be aware that the council will continue to pursue any breaches of planning conditions very vigorously, through the courts if necessary.”
Perfect as a gift for a friend or family member, Sewerby Hall and Gardens’ 2014 season passes are now available, priced at £17 for adults, £9 for children (three-15 years old) and £47 for families (up to two adults and two children).
Additional children can be added to a family pass for £3 each. Already exceptional value for money, last season’s prices have been frozen resulting in no increase in cost to visitors.
The season pass entitles the holder to free admission to Sewerby Hall and Gardens (including the zoo and events programme) when admission charges to the estate apply during 2014-15 unless otherwise specified. The pass also allows out of season entry to the zoo together with 10 per cent discount off selected items in the Clock Tower Tea Rooms and Stables gift shop.
Pass holders are also able to take advantage of everything Sewerby Hall and Gardens has to offer including the magnificent gardens, the Children's Adventure Playground, the delightful zoo, brand-new Stables gift shop as well as the numerous activities on offer around the estate.
Passes can be renewed or purchased online, in person at the Welcome Centre, with a cheque by post or over the phone with a debit or credit card. Now is the perfect time to renew your pass and avoid the rush before next season starts. They also make unusual Christmas gifts.
Golf season passes are available and also benefit from no increase in last season’s prices. They cost £90 for adults, £60 for over 60s and £45 for children (three-15 years old). The passes make unusual gifts for both casual and professional golfers alike.
The decision to freeze the prices was made after various commercial and financial considerations, but mainly to reflect the fact that the Sewerby Access Project is currently ongoing and that the hall will be inaccessible to the public until July 2014.
For more information call (01262) 673769 or visit www.eastriding.gov.uk/sewerby
If you are struggling to find an unusual Christmas gift for your friends and family, Sewerby Hall and Gardens may have the answer.
Why not adopt your very own penguin, lemur or alpaca for a whole year?
Any of our animals are available to adopt and prices start from as little as £12. The scheme is open to everyone – individuals, families, schools or clubs, societies, businesses and companies.
Each adoption pack includes a personalised adoption certificate, a key-ring, a quarterly newsletter and two complimentary admission vouchers. A sign on the animal enclosure will include your name stating you have adopted that animal for one year.
You can now purchase an animal adoption online by visiting the zoo page of our website. Alternatively, an application form can be downloaded or picked up from the Welcome Centre. Payment can then be made in person, by a cheque sent in the post or over the phone with a debit or credit card.
Please note that only forms received by Saturday, 14 December can be processed in time for Christmas but no guarantees can be made due to late deliveries by Royal Mail.
Christmas gift vouchers are now also available from the Welcome Centre and include 2014 season passes, day passes and animal encounters.
For more information call (01262) 673769 or visit www.eastriding.gov.uk/sewerby
Young people from across the East Riding have had their say on how the council should spend its money in the year ahead.
They have identified support for older people to maintain their independence, and help for the business community as top priorities.
Pupils from five secondary schools attended a youth budget event at which they had an opportunity to put their views to leading members and officers of East Riding of Yorkshire Council.
The council invited the schools to the meeting at the Beverley Leisure Complex as part of a series of public consultation events before the authority sets its budget for the next financial year.
The budget will be set at a special meeting in February. The council has to save about £72m over the next four years and is keen to hear from the public what its spending priorities should be.
Pupils from Cottingham High School, Goole High School, Headlands School and Community Science College, Hornsea School and Language College and Withernsea High School took part in the youth budget event.
Leading councillors and council officers outlined the financial pressures the council is facing, before the young people had an opportunity to give their views.
They agreed that targeted support for older people to maintain their independence, and enterprise zones and inward investment should be the council’s main priorities in the year ahead.
The students said afterwards that they had enjoyed taking part in the event, and had gained a valuable insight into how spending decisions were made.
One student said: “It was much more fun than I thought – it was nice to be listened to and the discussions were good.”
Jayne Clarke, Withernsea High School student council co-ordinator, said the event had been ‘an eye opener’ for many of the students, who had not been aware of many of the issues raised..
“I think they learned to appreciate the size of the problem that the council faces in setting budgets. I don’t think they had realised that services need to be more cost effective and how that would be achieved. I think it was a big eye opener for them and it was really good.”
Councillor Stephen Parnaby OBE, leader of the council, said: “We are keen to listen to the views of young people on what is important to them – obviously the decisions we make today will affect their future and this was an opportunity to explain to them how they are made.
“I was delighted that the students took such an active part in the discussions and very encouraged by their response.”
Cllr Julie Abraham, portfolio holder for children, young people and education, said, “I was impressed by how quickly the students understood the different services and the difficulty that we face in deciding where our resources should be spent. The level of debate was excellent and, as has been the case in previous years, the young people were extremely mindful of the needs of older people.”
Residents and visitors to the East Riding are being urged to support small businesses on Saturday, 7 December and beyond by East Riding of Yorkshire Council.
For the first time in the UK, a day to support, celebrate and champion the UK’s five million small businesses will be held.
Small Business Saturday is particularly relevant to the East Riding given the area’s number of market towns with high proportions of small and independent traders as well as a vibrant market scene.
The council is a keen advocate of small and medium sized enterprises (SMEs) with more than £311 million per annum spent with the business community, 66 per cent of this is spent with organisations in Yorkshire which compares favourably with other local authorities where the average local spend is just 30 per cent.
Practical support is also provided to SMEs by the council’s business services, through partnership work with the Federation of Small Businesses (FSB) and Chambers of Trade and through the council supported renaissance partnerships. The authority also supports various national initiatives designed to promote local trade.
Also, this December, the council will be giving its customary Christmas present to motorists by suspending parking charges during the three weekends leading up to Christmas to help money go a little further when preparing for Christmas in the East Riding.
Pay and display machines in the council’s car-parks and on-street parking locations will be clearly marked to let shoppers know there is no charge on Saturday 7, 14 and 21 and Sunday 8, 15 and 22 December.
Normal parking rules still apply such as those relating to disabled parking bays and maximum stays.
All council car parks will be free from 8am on Saturday until 8am on Monday.
Councillor Jane Evison, cabinet portfolio holder for economy, investment and inequalities at East Riding of Yorkshire Council, said: “I really welcome the council’s support of Small Business Saturday and would urge our residents and visitors to the area to get out and about and see what local traders and markets have to offer.
“Spending locally not only supports local jobs it also helps boost economic growth.
“As well as providing practical advice and guidance to SMEs, the council is also pleased to be running its popular free Christmas parking scheme for a fifth year, which has a real and tangible benefit for local businesses and shoppers alike.”
The FSB’s East Yorkshire chairman, Mike Bisby, commented: “The council’s sacrifice will provide a boost to businesses and help shoppers get access to smaller outlets which don’t have the facility of massive free car parks which the big supermarkets enjoy. We would urge all Christmas shoppers to make use of Small Business Saturday to park free in the towns and take a look at what the small traders have to offer. We commend the council’s foresight for making this possible.”
For further information about how to get involved in Small Business Saturday, visit www.smallbusinesssaturdayuk.com or follow @smallbizsatuk on Twitter.
East Riding of Yorkshire Council is offering residents a chance to help influence council policy.
Residents are being asked for their suggestions on matters for consideration by the authority’s overview and scrutiny sub-committees.
The sub-committees support the work of the council as a whole and can produce recommendations and reports offering advice on policies, budgets and service delivery.
They also look at services provided by other partners such as the NHS, police, Yorkshire Water, Humberside Fire and Rescue Service, the prison service and other agencies whose services affect the residents of the East Riding.
The council has four overview and scrutiny sub-committees - children and young people; corporate and communities; environment and regeneration; and health, care and wellbeing.
Since May 2013 the sub-committees have looked at a wide range of issues including dementia, the East Riding Community Hospital, young carers, child poverty, gambling, anti-social behaviour, Yorkshire Water operations and onshore gas and shale exploration.
Members want to make sure that they are looking at topics of interest to residents. They are encouraging residents to let them know what they would like the sub-committees to consider, including their thoughts on policies that could be improved to meet their needs.
To submit proposals, please contact the overview and scrutiny team leader. This can be by writing to County Hall, Beverley, East Riding of Yorkshire, HU17 0BA, or email firstname.lastname@example.org by 6 January 2014.
Please note that overview and scrutiny committees cannot consider individual service complaints, planning and licensing issues or matters where there is a judicial process underway.
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