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National highways and transport survey to give a voice for East Riding residents

A Bridlington Informer News Item from Bridlington.net - Visit Bridlington Informer

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A national survey is asking local people for their views on East Riding of Yorkshire Council's highways and transport services, from the condition of roads and footpaths to the quality of cycling facilities.

The National Highways and Transport Public Satisfaction Survey will be sent to a minimum random sample of at least 3,300 residents from Monday, 19 June with a reminder sent nearer to the closing date of Friday, 11 August. Since the survey is based on a sample, residents that receive a copy are being urged to take part.

Residents can complete a paper survey or can respond online and answers will be compared with the views of other members of the public across England and Scotland.

Councillor Symon Fraser, cabinet portfolio holder for strategic asset management, housing and environment, said: "The surveys will give road users the chance to give us direct feedback on their views, good and bad, about how our highway system serves their needs. The survey is being done in the same way across the country so that comparisons can be used in a useful and cost effective way. We aim to capture information and feedback from the public and enable the authority to take measures to respond to the issues raised. It also highlights East Riding of Yorkshire Council's commitment to working with our residents to deliver the most satisfactory yet efficient outcomes for local residents."

Results, both local and national, will be published in mid-October 2017 and will enable the council to find out what people in the East Riding think about these important services and provide one of several ways for the council to assess how it is performing as well as giving the public an opportunity to say which services they think the council should prioritise and improve.

East Riding of Yorkshire Council is one of 112 local authorities to sign up to the standardised national survey that will ask members of the public exactly the same questions, whether they live in the East Riding, Barnsley or Worcestershire.
The survey, which is being run for the tenth year, is the largest collaboration between local authorities - offering the opportunity to compare results, share in best practice and identify further opportunities to work together in the future.