A director and sales executive of an East Yorkshire business selling agricultural machinery have made a promise to York County Court not to make misleading statements when selling their goods.
Alan Farrow junior, a director of East Yorkshire Machinery Ltd based on Hull Road, Shiptonthorpe, and Duncan Sharp, a sales director at the same company, both appeared in court on Friday, 17 November 2017 following an investigation by trading standards officers from East Riding of Yorkshire Council.
At the hearing, the men both gave undertakings to officers that they will no longer make false or misleading statements when selling tractors or other forms of agricultural machinery.
The signed promises, made under the Business Protection from Misleading Marketing Regulations 2008, state that Farrow and Sharp will refrain from making false or misleading statements in respect of the availability, nature, composition, date of manufacture, fitness for purpose or specification of tractors or other products offered for sale.
The pair were already known to trading standards officers, having made promises previously not to mis-sell but despite this investigations continued after complaints were received from small businesses from across the UK as well as countries such as Nigeria and Bangladesh, who had all been customers of East Yorkshire Machinery Ltd.
Customers had complained that the machinery that was delivered was found to be of very poor quality, not fit for purpose and not as had been described in either the advert or the sales negotiations.
Tina Holtby, interim public protection group manager at East Riding of Yorkshire Council, said: "The activities of this company have caused some concern for some time. "The action taken by officers will hopefully mean anyone dealing with this company in the future will not be misled into buying something which turns out not to be as described."Trading standards officers will not tolerate businesses which operate in such a way as to mislead customers for their own selfish gains.
Anyone who has had dealings with East Yorkshire Machinery Ltd and has concerns or has been mis-sold goods should contact Citizens Advice Consumer Bureau on 0345 050506.